Case Study - Transforming Educational Workshop Management
Stuck with an unadoptable, complex software system, the University of Kentucky Transportation Center needed a partner to help them manage over 400 workshops annually while also acting as a multi-functional CRM.
- Client
- University of Kentucky
- Year
- Service
- Software Consultation & Implementation
Transforming Kentucky's Transportation Center
When the University of Kentucky Transportation Center, which manages over 400 workshops with over 8,000 attendees annually, reached out to us, they were stuck with an unadoptable, complex software system. Their needs extended beyond a traditional CRM to include e-commerce capabilities and a multifaceted invoicing system.
Our Strategy & Execution
- Evaluated the previously purchased software and guided the center towards a more user-friendly and functional vendor.
- Collaborated closely with the new vendor to customize the software according to the specific needs of a large educational institution.
- Implemented a range of features including, but not limited to, workflows, reporting systems, and instructor/student portals.
The outcome
The center now has a user-friendly, industry-standard system tailored to manage and bill individuals, cities, and states over 400 workshops a year, greatly reducing administrative burden and improving the user experience.
What we did
- Information Management
- Strategic Consulting
- Data Modeling
- End-To-End Implementation
- Technical Vendor Management